We will continue to pre-screen for COVID-19 and we ask that if you are exhibiting symptoms or have tested positive for COVID-19 in the last 5 days, please cancel your appointment. Symptoms include:

• Fever over 100℉
• Cold/Flu like symptoms
• Chest discomfort/pressure
• Cough
• Shortness of breath
• Chills
• Muscle pain
• Headache
• Sore throat
• Loss of taste or smell
• Diarrhea
• Vomiting

If you feel unwell, please stay home and stay safe. We’ll happily adjust your IV drip appointment at no penalty to you.

What We Will do:
We will be abiding by the following protocols

• Medical grade sanitizer is used on all surfaces and devices between each customer, along with air purifiers and UV-C lights to sterilize surfaces.

What We Need You To Do:
For your safety and the safety of others

• Please arrive on time for your appointment. If you arrive more than 10 minutes after we may not be able to accommodate you due to cleaning protocols worked into the schedule.
• If you are feeling unwell or have been in contact with someone who has tested positive for COVID-19, please stay home and stay safe.

IV drips, infrared saunas, and whole body cryotherapy are currently open.

Saunas are thoroughly cleaned between each use with both nontoxic cleaner and UV-C lights to sterilize surfaces. As always, every item (towels, robes, etc) are washed with high heat and detergent between each use.

The cryotherapy chamber is thoroughly cleaned between each use with UV-C lights. As always, every item (towels, robes, shorts, etc) are washed with high heat and detergent between each use.

You can learn more about and sign up for our memberships here.

To book a NutriDrip IV drip, head to ‘Book Now’ and follow the steps. Credit card information is securely kept on file to hold appointment times and smoothly book future appointments. Due to COVID-19 we encourage you to arrive on time and no more than 5 minutes prior to your appointment.

We understand that there are times where emergencies or obligations for family or work may arise. However, failing to call and reschedule or cancel your appointment may deny other clients the ability to book their own appointment.

Cancellations with less than a 12-hour notice will be charged 50% of the reserved appointment price to the credit card held on file.

No-shows will be charged in full to the credit card held on file.

We ask that you do your best to be on time to your appointment. If you anticipate a late arrival, please notify us at (646) 850-6300 for our Midtown East location, (646) 609-1701 for our NoHo location, and (646) 669-7270 for our Brookfield Place location as we may not be able to accommodate.

We currently accept both online and walk-in appointments, schedule permitting. You can book online here, or email us at booking@cleanmarket.com. You can also reach us at (888) 320-1699 during business hours to check open availability.

For appointments of 2 or more, please call us at (888) 320-1699 or email us at booking@cleanmarket.com including the desired date, services and names of attendees.

For Thermostat and NutriDrip, we accept all clients ages 18-70. Minors ages 16-17 may utilize Thermostat services with a parent/guardian present; however, the age minimum for an IV infusion is strictly 18.

Each and every order is picked and packed with attention and care by a member of our team. In accordance with the CDC, we uphold strict COVID-19 safety protocols, such as sanitizing surfaces and hands, as well as wearing face masks during order preparation.

You can purchase an electronic gift card here. Your recipient will receive the gift card via an email when you complete the transaction. These gift cards are able to be used to purchase products and services in-store only.

Unfortunately, at this time, there is no way to directly use a CM gift card with our SHOP site. Please call us at (646)-850-6300 or email us at shop@cleanmarket.com to have your order completed by our retail team.

No, the value of our gift cards do not expire.

Please email shop@cleanmarket.com, and we will help you to retrieve the information from your gift cards.

If you would prefer to purchase a physical gift card, please email shop@cleanmarket.com or call our Midtown East location and we can finalize and prepare over the phone for you to retrieve via curbside pickup.

We currently have a processing time of 2 days before shipment, excluding holidays. We will update you throughout the processing and shipping timeline via email, so you know when your order is on its way! You can check out our Shipping and Returns Policy here.

Let’s talk at shop@cleanmarket.com. To contact our onsite team during hours of operation, please call 646-850-6300.